Show Side Menu
Patient Online Access
NHS App
Domestic Violence
Coventry Foodbank
Welcome to Coventry
Follow us on Facebook
Find Your NHS Number
Call 111 - When it is less urgent than 999

GDPR

General Data Protection Register (GDPR)

The EU GDPR will come into force on 25th May 2018, replacing the Data Protection Act 1998 (DPA); the extant Data Protection Bill published in September 2017 is to be read in conjunction with the GDPR. The GDPR applies to all EU member states and Longford Primary Care Centre must be able to demonstrate compliance at all times. Understanding the requirements of the GDPR will ensure that personal data of both staff and patients is protected accordingly. As a result, we are publishing a new privacy notice to make it easier for you to find out how we use and protect your information. We will not be changing the way we use your personal information but the new notice will provide you with additional details such as:

  • Your increased rights in relation to the information we hold about you
  • How we keep your personal information secure
  • The types of personal information we collect about you and how we collect and use it
  • The legal grounds for how we use your information

Privacy Policy

We respect your privacy and we promise to do the following:

  • Use your personal information only to provide you with the information you have requested or have agreed to receive
  • Keep your data safe and secure and process it in a manner that follows your wishes
  • Use cookies (but only those which don't personally identify you) to improve the quality of your online experience
  • Assist you to change your mind at any time about the communications you have signed up to receive
  • Our Privacy Policies can all be found here

Click here for website privacy notice

Your rights

You have the right to:

  1. have access to the personal information we hold about you;
  2. have rectified any incomplete, inaccurate out-of-date personal information that we hold about you;
  3. have personal information we hold about you erased from our systems;
  4. have the processing of your personal information restricted; and
  5. receive the personal information we hold about you transmitted to another party.

Please note that these rights may only apply in certain circumstances. If you contact us to exercise any of these rights we may ask you to verify your identity and to provide other details to help us to respond to your request. We will only use this information in order to verify your identity.

You have the right to access the personal information we hold about you at any time. You also have the right to ask us to update or correct any incomplete, inaccurate or out-of-date personal information that we hold about you free of charge.

Before we are able to provide you with, or to correct, any personal information we hold about you, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will only use this information in order to verify your identity.

If you wish to exercise any of your rights please contact our Data Protection Officer.

If you believe that our processing of your personal information is contrary to applicable law please contact our Data Protection Officer as the address detailed below, however you are also entitled to lodge a complaint with the UK’s Information Commissioner’s Office.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

The Data Controller

The data controller of this website is: Longford Primary Care Centre.

Our registration number for the UK Data Protection Act 1998 is Z6633671

Operating office is: 
Longford Primary Care Centre (Dr Princewill & Partners), Longford Road, Coventry, CV6 6DR.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on the 24th of May 2018.

Contains public sector information licensed under the Open Government Licence v3.0.

http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Notification

If you have any concerns about about our information rights practices you may contact the Information Commissioner (ICO).

Information Commissioner’s Office

The details are publicly available from the Information Commissioner:

Wycliffe house
Water Lane
Wilmslow
Cheshire 
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number